View source for Welcome to VolunteerWiki!

<seo title="VolunteerWiki - The go-to place for volunteer involving organisations" keywords="volunteerwiki,volunteer,wiki,volunteer edinburgh,good practice guide" description="High quality, reliable and up-to-date information on managing volunteers"></seo>
This resource has been developed by [https://volunteeredinburgh.org.uk Volunteer Edinburgh] with support from partners, to give volunteer managers access to high quality, reliable and up to date information on managing volunteers.<div class="hidefrommobile">Whether you are just starting out [[Involving Volunteers|involving volunteers]] or you have been managing volunteers for many years, we aim to cover a wide range of volunteer management issues and give you access to the knowledge that you need.  To make life even easier we have example policies and forms which anyone is free to download and use.</div>

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===Content===
* [[Involving Volunteers|Involving Volunteers]]
* [[Creating a Volunteer Role Description|Creating a Volunteer Role Description]]
* [[Developing a Volunteer Policy|Developing a Volunteer Policy]]
* [[Recruiting Volunteers|Recruiting Volunteers]]
* [[Recruiting Trustees|Recruiting Trustees]]
* [[Social Media and Recruitment|Social Media and Recruitment]]
* [[Selection and Screening|Selection and Screening]]
* [[Volunteer Agreements|Volunteer Agreements]]
* [[Volunteer Inductions|Volunteer Inductions]]
* [[Volunteer Training|Volunteer Training]]
* [[Volunteers and Extra Support Needs|Volunteers and Extra Support Needs]]
* [[Support Workers and Volunteering|Support Workers and Volunteering]]
* [[Supporting Neurodiverse Volunteers|Supporting Neurodiverse Volunteers]]
* [[Volunteering and Employability Development|Volunteering and Employability Development]]
* [[One-Off Team Volunteering|One-Off Team Volunteering]]
* [[Supporting Volunteers|Supporting Volunteers]]
* [[Young Volunteers|Young Volunteers]]
* [[Insuring Volunteers|Insuring Volunteers]]
* [[Using a car for volunteering|Using a Car for Volunteering]]
* [[Impact Measurement in Volunteering|Impact Measurement in Volunteering]]
* [[Equality and Diversity in Volunteering|Equality and Diversity in Volunteering]]
* [[Volunteer Expenses|Volunteer Expenses]]
* [[Volunteer Risk Management|Volunteer Risk Management]]
* [[Volunteer Criminal Disclosures PVG Scheme|Volunteer Criminal Disclosures PVG Scheme]]
* [[Volunteers and Criminal Records|Volunteers and Criminal Records]]
* [[Dynamic Model|Dynamic Model]]
* [[Volunteers and Data Protection|Volunteers and Data Protection]]
* [[A Sample Privacy Notice|A Sample Privacy Notice]]
* [[Volunteer Exits|Volunteer Exits]]
* [[Volunteers and Health and Safety|Volunteers and Health and Safety]]
* [[Volunteering and UK State Benefits|Volunteering and UK State Benefits]]
* [[Dealing with Volunteer Complaints|Dealing with Volunteer Complaints]]
* [[Volunteer Problem Solving Policy|Volunteer Problem Solving Policy]]
* [[Childcare for Volunteers|Childcare for Volunteers]]
* [[Involving Volunteers from Outside the UK|Involving Volunteers from Outside the UK]]
* [[Involving Refugee Volunteers|Involving Refugee Volunteers]]
* [[When Does a Volunteer Become an Employee?|When Does a Volunteer Become an Employee?]]
* [[Measuring the Cost and Value of Volunteers|Measuring the Cost and Value of Volunteers]]
* [[Defining Volunteering and Internships|Defining Volunteering and Internships]]
* [[Covid-19/Coronavirus resuming activities|Covid-19/Coronavirus resuming activities]]


===Templates and examples===
* [https://drive.google.com/open?id=1Undtz3hNOwHgC58vqZROz2dds_PAwqE8 Volunteering Policy (pdf)]
* [https://drive.google.com/file/d/1mlNm0D7FuxtvcfVjQKxFqc-LAyDEyYA1/view?usp=sharing Volunteer Role Description (pdf)]
* [https://drive.google.com/file/d/1iC--TO3WMDVEo3CZuwyifQDJew-aJWTB/view Volunteer Agreement (doc)]
* [https://drive.google.com/file/d/1EsNt1lLnBig3sO1ipreuWz7O1wOFl-lw/view Volunteer Information Form (doc)]
* [https://drive.google.com/open?id=1mP7tV-7GXV6PKPI7YJB5TkVrC9jhS3mT Equalities Monitoring (doc)]
* [https://drive.google.com/open?id=1LF8xdHB2eTYP1fRHDVyfYnpVG-2fN-hD  Volunteer Exit Questionnaire (pdf)]
* [https://drive.google.com/file/d/1d_Fekf0r0buHeeH3f3HcIKUjjqMMRTUq/view  Volunteer Task Description (pdf)]
* [https://drive.google.com/open?id=1L5_S_PHxhBo6tblrcVXloI5fzKPr1fa- Volunteer Risk Assessment Checklist (doc)]
* [https://drive.google.com/file/d/1gayYVcE85j_wTHszn65ptI5sXoLfU4_F/view?usp=sharing Reimbursement of ‘Out of Pocket’ Expenses (HNS Scotland)]
* [[NHS Scotland Volunteering – Exploring Best Practice|NHS Scotland Volunteering – Exploring Best Practice]]
* [https://drive.google.com/open?id=151zL2enlMYZXKtYYabS21VgKmgbmnH1O Volunteer Induction Checklist (doc)]
* [https://drive.google.com/file/d/1HX1l_uazemiyJwYe2unimkwcPTXyoygg/view?usp=sharing S&S form (pdf)]
* [https://drive.google.com/file/d/1y6bdhURwAcUf6dV6_XymfZxMXCCI1Sm3/view?usp=sharing Health & Safety Policy (doc)]
* [https://drive.google.com/file/d/1mlEIem1HyNtwu91IJOErm4NeB_EgKlKW/view Confidentiality Policy and Agreement]
* [https://www.volunteeredinburgh.org.uk/wp-content/uploads/2020/05/Safeguarding-Policy.pdf Safeguarding of Children and Vulnerable Adults Policy (pdf)]
* [https://drive.google.com/file/d/18ImZDBSWMBmNC2ZMThBh6zcDH4_OHoHg/view?usp=sharing Safeguarding Policy short version - Jock Tomson's (pdf)] 
* [https://drive.google.com/open?id=1zd2VoYK5Cj5fbf_MstO51PoG6H_X6LIq Wellness Action Plan (WAP)(pdf)]
* [https://drive.google.com/open?id=19omTl1eH0ETwVJaYLvRcDNG0ceO0sZ9r Volunteers’ Self Appraisal - Health and Wellbeing (pdf)]
* [https://drive.google.com/open?id=1X1F9Yo2R4bUvYr9IYxdkq4gKMEXF5oVM Guidance for Support Staff attending with Volunteers - Gorgie City Farm (pdf)]
* [https://drive.google.com/file/d/1TEPf1IZdvw4nYgS0gAiXstT7_OPEsos-/view?usp=sharing Incident Recording Form (doc)]


===Additional Learning===
* [[Guide To Delivering Behaviour Change Projects In Community Settings Through Volunteers (Breast Cancer Now)|Guide To Delivering Behaviour Change Projects In Community Settings Through Volunteers (Breast Cancer Now)]]
* [[Evaluation of Volunteer Home Support Project (CHAS)|Evaluation of Volunteer Home Support Project (CHAS)]]
* [[Value of Volunteering Wheel|Value of Volunteering Wheel]]
* [https://drive.google.com/file/d/1aKR7kABvc5wpmU4WjMk_imGvu3PJxWfh/view?usp=sharing Case Study: Evaluating the Festival City Volunteers]
* [[Lessons in Emergency Volunteer Management from the Wildfires in California|Emergency Volunteer Management from the Wildfires in California]]
* [https://www.mind.org.uk/media/8693437/guide-to-waps-english-interactive-op.pdf Guide to Wellness Action Plans (WAPs)]
* [[Digital Communication and Community Engagement|Digital Communication and Community Engagement]]

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  --><h2 style="font-size:100%;font-weight:bold;border: none; margin: 0; padding:0; padding-bottom:.1em;"><span style="color:{{{titleforeground|#ffffff}}}">References to legislation</span></h2></div>
<div style="display: block; border: 1px solid {{{border|#99c}}}; vertical-align: top; background: {{{background|#fff}}}; color: {{{foreground|#000}}}; margin-bottom: 10px; padding: .8em 1em 1em 1.3em; margin-top: 0em; {{border-radius|0 0 1.5em 1.5em}} {{{style|}}};">{{{1|{{{text|Although most good practice in involving volunteers translates the world over, throughout VolunteerWiki there are, where appropriate, references to legislation. It is important for users to note that such legislation applies to the United Kingdom and users in other territories should ensure compliance and reference to legislation applicable in their location.}}}}}}</div>
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<div style="border: 1px solid {{{border|#99c}}};<!--
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         -->margin-bottom: 0px;<!--
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         -->{{border-radius|1.5em 1.5em 0 0}}<!--
         -->{{{titlestyle|}}};"><!--  --><h2 style="font-size:100%;font-weight:bold;border: none; margin: 0; padding:0; padding-bottom:.1em;"><span style="color:{{{titleforeground|#ffffff}}}">Who are our partners?</span></h2></div>
<div style="display: block; border: 1px solid {{{border|#99c}}}; vertical-align: top; background: {{{background|#fff}}}; color: {{{foreground|#000}}}; margin-bottom: 10px; padding: .8em 1em 1em 1.3em; margin-top: 0em; {{border-radius|0 0 1.5em 1.5em}} {{{style|}}};">{{{1|{{{text|The information contained within VolunteerWiki has been developed by [https://volunteeredinburgh.org.uk Volunteer Edinburgh] with support from [http://www.volunteerglasgow.org/ Volunteer Glasgow].}}}}}}</div>

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<div style="border: 1px solid {{{border|#99c}}};<!--
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  --><h2 style="font-size:100%;font-weight:bold;border: none; margin: 0; padding:0; padding-bottom:.1em;"><span style="color:{{{titleforeground|#ffffff}}}">How do I contribute?</span></h2></div>
<div style="display: block; border: 1px solid {{{border|#99c}}}; vertical-align: top; background: {{{background|#fff}}}; color: {{{foreground|#000}}}; margin-bottom: 10px; padding: .8em 1em 1em 1.3em; margin-top: 0em; {{border-radius|0 0 1.5em 1.5em}} {{{style|}}};">{{{1|{{{text|The ambition of Volunteer Edinburgh is that VolunteerWiki builds into the “go to” place for volunteer managers to get good quality, reliable advice.  For that ambition to be realised we want experienced and trusted partners to contribute. 

We use a trusted partner model for contributors because we want to maintain the high quality of the information that VolunteerWiki contains.  If you are an experienced volunteers manager, ideally in Scotland, then we would be very happy to hear from you. 

'''One-off contributor'''

If you would like an article (that how we refer to the individual entries on the wiki) submitted then that can be simply done by emailing a word document and we will add it for you.  We do reserve the right to alter the content to keep the “voice” of the consistent.  However if we do suggest changes we will ask your permission before we make it live. 

'''Regular contributor'''

If you would like to be a regular contributor then we can give you a log in.  This will allow you to make changes to any part of the wiki.  With such power comes responsibility so we will ask you to complete a simple agreement with us.  Even when you make an entry with a user account it gets verified before publication.  This is part of the standard programme that we are using and enables us to track changes and contributions.  

If you are interested in becoming a contributor please contact [mailto:javier.tejera@volunteeredinburgh.org.uk javier.tejera@volunteeredinburgh.org.uk].  
}}}}}}</div>

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  --><h2 style="font-size:100%;font-weight:bold;border: none; margin: 0; padding:0; padding-bottom:.1em;"><span style="color:{{{titleforeground|#ffffff}}}">What happens if I disagree with something on the wiki?</span></h2></div>
<div style="display: block; border: 1px solid {{{border|#99c}}}; vertical-align: top; background: {{{background|#fff}}}; color: {{{foreground|#000}}}; margin-bottom: 10px; padding: .8em 1em 1em 1.3em; margin-top: 0em; {{border-radius|0 0 1.5em 1.5em}} {{{style|}}};">{{{1|{{{text|  

This is very much about building a community of knowledge and inevitably there will sometimes be differing views.  Rather than be prescriptive “this is how it should be done” we’d rather present alternative views and let the reader decide which is correct for them.  

So, for example, one volunteer manager might think application forms are a barrier and a waste of time.  Another may think they are essential for the roles they are advertising.  Both viewpoints are equally valid and it is about presenting the alternate views and alternate set of circumstances where the user of the wiki can decide what is correct for them. 

Of course there are times when legislation has to be followed and there is no grey area. 

}}}}}}</div>

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  --><h2 style="font-size:100%;font-weight:bold;border: none; margin: 0; padding:0; padding-bottom:.1em;"><span style="color:{{{titleforeground|#ffffff}}}">Help us to improve VolunteerWiki</span></h2></div>
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